Returns and Refunds
HOW TO MAKE A RETURN
- The item must be repacked in the same condition as it was received with labels and tags still attached.
- Attach a label with our address as below:
Mullaco Dewsbury Supermarket, Slaithwaite Road, Dewsbury, West Yorkshire, England, WF12 0AA
Obtain a postage receipt; this will act as your proof of return.
- Return will be at your expense and is not refundable by Mullaco Online unless the returned item is faulty, damaged or incorrectly sent.
- Refunds will be processed in accordance with our returns policy.
- Items must be returned in their original condition within 14 days of delivery.
- Once the product has been received and inspected we will send you an email letting you know we have received and processed your return.
- After you have received the email please allow up to 14 working days for the refund to be credited to your account.
- If the product is returned because it is defective or not the one you ordered we will issue a full refund including the delivery charge after our inspection has taken place.